In recent years, the counseling profession has witnessed a strong and growing emphasis on accountability, professionalism, and ethics. This has led to an expanding need for counselors to document and substantiate the value of their work. However, according to a study of counselor preparation conducted by Prieto and Scheel (2002, p. 11), “. a search of professional counseling literature databases indicates that the role of case documentation and record keeping—one of the most common activities that counselor trainees engage in, and an activity that directly reflects trainees’ conceptualization of clients’ needs and difficulties—has not received the attention it deserves.” Most would-be counselors enter the field because of their interest in working with people; the prospect of maintaining records and documenting their work may conflict with their interest in interpersonal interactions. Done properly, however, written records of the counseling process can enhance the treatment process, accelerate progress, expand availability of services, and provide protection to both counselors and clients. For counselors of the 21st century, maintaining clear, comprehensive, and accurate records of their work is a necessity.
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